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Message Routing in Exchange 2010 (part 1) - Message Routing within an Exchange Organization

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10/24/2010 3:28:51 PM
Message routing might seem very easy in small organizations like the one in the Contoso scenario, but it gets more complex as the organization grows. For larger organizations, you definitely have to understand all the possibilities and parameters available to you for planning, configuring, and optimizing message routing.

1. Message Routing within an Exchange Organization

In Exchange versions prior to 2007 you defined message routing inside an Exchange organization by using routing groups and routing group connectors. Exchange Server 2007 introduced changes to internal message routing that are still valid for Exchange 2010:

  • The message-routing topology and routing decisions are based on the Active Directory site topology (Active Directory sites and IP site links).

  • Routing is configured automatically, so you do not need to configure any routing group connectors.

  • The SMTP protocol is used for all message transport.


Note: Exchange Server 2010 automatically creates internal Send connectors on Hub Transport servers that are required for mail flow within the organization. These are implicit connectors that are not visible in the Exchange management tools, and you cannot modify them.

Table 1 provides an overview of internal message routing in Exchange Server 2007 and Exchange Server 2010 as it correlates to Exchange 2000 and Exchange 2003.

Table 1. Routing Comparison Between Exchange Versions
EXCHANGE SERVER 2007 AND EXCHANGE SERVER 2010EXCHANGE SERVER 2000 AND EXCHANGE SERVER 2003
Hub Transport serverDedicated bridgehead server
Active Directory siteRouting group
IP site linkRouting group connector
Cost of IP site linkCost of routing group connector

1.1. Point to Point Routing in Exchange 2010

The Hub Transport server role is the only Exchange server role that can route messages within an Exchange organization. Of course, the Edge Transport role can also route messages, but only to and from the Internet.


Note: Since Exchange Server 2007, all messages in Exchange 2010 flow through a Hub Transport server, even if the recipient is on the same Mailbox server as the sender.

Internal message routing in Exchange Server 2010 is also known as Point to Point routing and follows two basic rules:

  • If the message target recipient is within the same Active Directory site, the Hub Transport server delivers the message directly to the Mailbox server where the recipient mailbox resides.

  • If the message is addressed to a recipient located in a different Active Directory site, the Hub Transport server sends it directly to a Hub Transport server in the target Active Directory site. This means that the message does not relay to each Active Directory site along the least-cost routing path as Exchange versions before 2007 did! It will choose the target Hub Transport server using round-robin load-balancing mechanisms. Only if the selected Hub Transport server becomes unavailable will it choose another Hub Transport server.


Note: By default Hub Transport and Edge Transport servers communicate with each other using TLS over SMTP. This means that the communication between the servers is always encrypted, even if the message transmitted is not encrypted. TLS uses the local digital certificate available on the Exchange server. If you did not configure a certificate it uses the self-signed certificate that was created when Exchange was installed.

Most large-scale network environments are complex, so some situations require special configurations. What happens when the target Active Directory site is offline because of network problems? What happens to firewall settings where network traffic is forced to flow through specific Active Directory sites? These issues are covered in the following paragraphs.

Notes From The Field: Disable TLS for Hub to Hub Transport Communication

Andy Schan

Senior Consultant, Schan Consulting Inc., Canada

By default Hub Transport to Hub Transport communication is encrypted using TLS. However, if your company uses WAN Optimizing Controller (WOC) devices, you might want to turn off TLS to optimize the WAN traffic using this device. Exchange 2010 now supports disabling TLS to support this scenario. If you have a specific WAN link you want to disable TLS for, you basically configure a Hub Site for both Active Directory sites (the Active Directory sites between the link) so that no messages are sent directly to the target site but stop before the link with the WOC device. Then you create new Receive connectors for both sites using the IP address range of the distant site and configure the Receive connectors to disable TLS.

Now all messages that want to use the WAN link are sent without using TLS encryption; thus the WOC device can optimize the traffic. You can find more details how to configure it at http://technet.microsoft.com/en-us/library/ee633456.aspx.


1.2. Exchange 2010 Version-Based Routing

Exchange Server 2010 also implemented a new transport server routing rule called Version-Based Routing or just Versioned Routing. This rule means that a Hub Transport can only communicate with a Mailbox server role of the same Exchange version. The idea behind version-based routing is that different and incompatible versions of the Exchange API used to get messages in and out of the store are implemented in Exchange 2007 and 2010. An Exchange 2010 server cannot talk directly to an Exchange 2007 mailbox server and vice versa. However, the Hub Transport servers of both versions can communicate together.

If you have Exchange 2007 and Exchange 2010 servers in your organization located in the same Active Directory site, the rule prevents Exchange 2007 Hub Transport servers from directly communicating with Exchange 2010 Mailbox servers and Exchange 2010 Hub Transport servers from communicating to Exchange 2007 Mailbox servers.

In the Fabrikam scenario this will be the situation during migration. During that time, all messages sent from Exchange 2007 mailboxes to Exchange 2010 mailboxes will be sent from the Exchange 2007 Mailbox server to the Exchange 2007 Hub Transport, and from there will be transferred to the Exchange 2010 Hub transport and then to the Exchange 2010 Mailbox server.

Version-based routing was implemented to overcome the requirement to have separate Active Directory sites for Exchange 2010 servers.

1.3. Least-Cost Routing Path

When multiple routing paths exist for a message, the routing path is calculated based on an algorithm to select a single path over which the message will be routed. This is called least-cost routing path calculation and it uses the following logic:

  • Calculate the cost to the target Active Directory site by adding all IP site link costs or connector costs between the source and the target site. If an Exchange cost is configured on an IP site link, the Exchange cost is used instead of the Active Directory cost. If there are multiple paths, only the path with the lowest aggregated cost will be used.

  • If there are multiple paths with the same lowest aggregated costs, the routing path with the fewest hops is selected.

  • If multiple paths are still available, the site name with the lowest alphanumeric name is selected. Starting with the site name to the target Active Directory site, the algorithm will go backward along the path until it finds a site name that doesn't match.


Note: Other factors, such as message size limits or connector scope, can influence the least-cost routing path.

The two concepts described in the following sections are based on the least-cost routing path: queue at point of failure and delayed fan-out.

1.3.1. Queue at Point of Failure

If a Hub Transport server cannot deliver a message to a Hub Transport server in the destination site, the Hub Transport server uses the least-cost routing path to deliver the message as close as possible to the destination site. This is called queue at point of failure.

Technically, the least-cost routing path will be used in reverse order: from the destination Active Directory site to the source Active Directory site. All Active Directory sites are contacted along this path, and if a Hub Transport server is available, the message is queued there in a retry state. Thus the message is delivered to a Hub Transport server that seems to be the closest one to the target Hub Transport server from the IP site link cost perspective. If Hub Transport servers are not available in any site along the least-cost route, the message is queued on the local Hub Transport server.

For example, use the Litware scenario and assume all site link costs are the same and the links are configured exactly as shown in Figure 1.

Figure 1. Litware Active Directory site scenario


Now a message is sent from Madrid to Houston. Normally the Hub Transport server of Madrid would directly connect to a Hub Transport server in Houston to submit the message. However, if no Hub Transport server in Houston is reachable, the message cannot be sent directly.

Queue at point of failure takes place and the closest site to Houston that has Hub Transport servers is selected. In this example, the message is transferred to a Hub Transport server in Fresno because Fresno is closer to Houston than Madrid.

1.3.2. Delayed Fan-Out

When sending a message that is addressed to multiple recipients, point-to-point routing normally means creating a copy of the message for every Exchange server that hosts a recipient and sending the message to the target Hub Transport servers directly. However, Exchange Server 2010 uses a technique called delayed fan-out to preserve bandwidth when routing messages with many recipients.

After each recipient has been resolved by the Hub Transport server, Exchange Server 2010 compares the routing path for each recipient. The splitting of messages into multiple copies does not occur until a Hub Transport server is reached, which splits up the routing path. Microsoft calls such a Hub Transport server a fork in the routing path.

Take a look at the Litware scenario in Figure 5-6. A message is sent from Madrid to recipients in Fresno, Houston, and Anaheim. Because of delayed fan-out, a single message is then transferred to Fresno, where the local Hub Transport delivers a local copy to the Fresno recipient, then creates two copies of the message, sending one to Houston and one to Anaheim. As you can see, especially for messages with large numbers of recipients, this feature saves a lot of bandwidth.

1.4. External Routing Connector Selection Process

Exchange 2010 also needs to decide what Send connector it will use to route messages that are destined to the organizational parameter network such as the Internet. This selection process is done by first eliminating all connectors whose message size restrictions are less than the size of the message to be routed and then determining a single connector using the following steps:

  1. The connector must be enabled; if the connector is a scoped send connector, it must be in-scope for the local Hub Transport server and the address space must include the recipient's domain. (In other words, the connector must appear in the hub transport server's routing table.)

  2. If more connectors remain, the most specific address space match will be used.

  3. If still more than one connector matches, the following logic will be used until a unique connector is identified:

    1. Connector cost (All IP site link costs are aggregated.)

    2. Proximity (A local server is chosen over another Hub Transport server in the same Active Directory site, and a server in the local Active Directory site is chosen over a source server in a remote Active Directory site.)

    3. Alphanumerically (The lowest connector name will be used—for example, ConnectorA will be preferred over ConnectorB.)


Note: Remember that this selection process takes place at every Hub Transport server along the routing path used by the message. If there is a scoped connector along the least-cost routing path available that includes the address space, the route may change when the message is routed through this Active Directory site.
1.5. Routing Table

Every Hub Transport or Edge Transport server calculates the routing topology based on the Active Directory configuration. This includes Active Directory sites, Active Directory site links, Exchange servers and their relation to Active Directory sites, SMTP connectors, third-party connectors, mailbox and public folder stores, and legacy Exchange 2003 routing groups and connectors. This will make up what is called the routing table. A routing table is built every time one of the following events occurs:

  • The Microsoft Exchange Transport service is started.

  • After a periodic reload interval (six hours by default).

  • After Active Directory change notifications such as changes in Active Directory site links.


Note: All Active Directory changes are collected into a batch to process them in a single operation. Each notification causes a five-second delay; thus if many changes occur at the same time, routing calculation is delayed until all changes are received and then processed as a single operation.

By default, the routing table log files can be found in <Exchange_Installation_Path>\ TransportRoles\Logs\Routing.

Using the Set-TransportServer cmdlet as listed in Table 2, you can configure a few parameters to configure the routing table creation.

Table 2. Set-TransportServer Options for Routing Table Configuration
PARAMETERDESCRIPTION
RoutingTableLogPathSpecify the location of the routing table log files.
RoutingTableLogMaxDirectorySizeSpecify a maximum size for the directory that contains routing table log files. Default: 50 MB.
RoutingTableLogMaxAgeSpecify a maximum age for the routing table log files. Default: 7 days.

In addition to these parameters, you can configure the periodic interval the routing table is automatically recalculated using the RoutingConfigReloadInterval parameter in the EdgeTransport.exe.config file. By default, this is set to 12 hours but because every Transport server renews its Kerberos token after 6 hours, the routing table is created more frequently. This means that other parameters interfere with changing the RoutingConfigReloadInterval parameter, so you should be careful when changing it.

You can view the Routing Table logs using the Routing Log Viewer available in Exchange Management Console.

Other -----------------
- Exchange 2010 : Understanding Transport Agents
- Exchange Transport Server Architecture (part 2)
- Exchange Transport Server Architecture (part 1)
- Client Access Server Architecture in Exchange 2010 (part 4)
- Client Access Server Architecture in Exchange 2010 (part 3)
- Client Access Server Architecture in Exchange 2010 (part 2)
- Client Access Server Architecture in Exchange 2010 (part 1) - Client Access Server Architecture
- Exchange Server 2010 Mailbox Services Configuration (part 5) - Configuring Public Folders
- Exchange Server 2010 Mailbox Services Configuration (part 4) - Client Configuration
- Exchange Server 2010 Mailbox Services Configuration (part 3)
- Exchange Server 2010 Mailbox Services Configuration (part 2) - Database Maintenance
- Exchange Server 2010 Mailbox Services Configuration (part 1)
- Exchange Server 2007: Monitor Your Exchange Environment (part 4) - Microsoft Operations Manager (MOM 2005)
- Exchange Server 2007: Monitor Your Exchange Environment (part 3) - Performance Troubleshooter
- Exchange Server 2007: Monitor Your Exchange Environment (part 2)
- Exchange Server 2007: Monitor Your Exchange Environment (part 1)
- Use the Exchange 2007 Toolbox to Troubleshoot
 
 
 
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